Setup Insurance and ID Card Scanner

Last updated: July 21, 2026

<If using AmbirScan>

The Joy EMR requires Insurance Card uploads to be in JPEG format. By default the AmbirScan scanner will produce PDF files. This can be updated to JPEG with the following setting

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Instructions for uploading the file to Joy EMR can be found here

https://help.canvasmedical.com/articles/5877696655-patient-coverages